Post

Barrier Biotech Ltd, 36-37 Haverscroft Industrial Estate, New Road, Attleborough, Norfolk, NR17 1YE, GB

Telephone

01953456363

Email

info@barrierah.com

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details
• Addresses
• Purchase or account history
• Payment details (including card or bank information for transfers and direct debits)
• Health and safety information
• Account information
• Records of meetings and decisions
• Information relating to compliments or complaints

We collect or use the following information for the operation of customer accounts and guarantees:

• Names and contact details
• Addresses
• Payment details (including card or bank information for transfers and direct debits)
• Purchase history
• Account information, including registration details
• Marketing preferences

We collect or use the following information for service updates or marketing purposes:

• Names and contact details
• Marketing preferences

We collect or use the following information to comply with legal requirements:

• Names and contact details
• Health and safety information

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Addresses
• Purchase or account history
• Payment details (including card or bank information for transfers and direct debits)
• Health and safety information
• Account information
• Records of meetings and decisions
• Information relating to compliments or complaints

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:

• Your right of access: You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification: You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
• Your right to erasure: You have the right to ask us to delete your personal information. You can read more about this right here.
• Your right to restriction of processing: You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Your right to object to processing: You have the right to object to the processing of your personal data. You can read more about this right here.
• Your right to data portability:< You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
• Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

• Contract: We have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

• Contract: We have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent: We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for legal requirements are:

• Contract: We have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation: We have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for recruitment purposes are:

• Legal obligation: We have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent: We hhave permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

We get personal information:

• Directly from you
• From HMRC (tax code information)

This varies depending on categories and data types:

Person category	Data type	Retention schedule (if possible)
Employee	Contact details	5 years post-employment
	Bank details	3 years post-employment
	Pension details	75 years post-employment
	Tax details	All 6 years post-employment
	Contact details
	Bank details
	Pay details
	Annual leave details
	Sick leave details
Successful Candidate	Contact details	All 6 years post-employment
	Qualifications
	Employment history
	Ethnicity
	Disability details
Unsuccessful Candidate	Contact details	All 6 years post-campaign
	Qualifications
	Employment history
	Ethnicity
	Disability details
New Or Existing Customer	Contact details	7 years after end of customer relationship
	Purchase history
Potential Customer	Contact details	1 year post-campaign

Data processor - Microsoft Ltd

This data processor does the following activities for us:
Provide IT services.

Data processor - Square Payments

This data processor does the following activities for us:
Process card payment information.

Data processor - Sage Software

This data processor does the following activities for us:
Process accounting and customer information.

We also share personal information with:

• Professional or legal advisors
• External auditors or inspectors
• Organisations we're legally obliged to share personal information with

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided in section 1.

Organisation name:
Microsoft Ltd

Category of recipient:
Technology Services

Country the personal information is sent to:
United Kingdom

How the transfer complies with UK data protection law:
The data is stored in the United Kingdom and so no transfer takes place.

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO:

16 September 2024